Privacy policy

Last updated: 30 October 2026

This notice, drafted under Regulation (EU) 2016/679 (GDPR), explains how we collect, use, share and protect your personal data when you visit zumylabs.com, contact us or make a purchase.

1. Data controller. The site zumylabs.com and the Zumy Labs brand are operated by Benjavillaloboss LLC, a limited liability company formed in the State of Wyoming, United States (ID 2026-002078320), with registered office at 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States. Email: contacto@zumylabs.com.

2. Data we collect.

  • Contact data: name, email, phone, shipping and billing addresses.
  • Order data: products purchased, amounts, purchase history, exchanges and returns.
  • Payment data: payments are processed by external gateways. We do not store your full card number.
  • Browsing data: IP address, device, browser and pages visited, collected through cookies.

3. Purposes and legal bases.

  • Processing and delivering your orders, handling exchanges, returns and support (performance of the contract).
  • Sending you marketing communications, only if you subscribed (consent). You can unsubscribe at any time from the link in every email.
  • Improving the site and measuring our advertising campaigns (consent, via the cookie banner).
  • Preventing fraud and protecting the site (legitimate interest).
  • Complying with legal, accounting and tax obligations (legal obligation).

4. Who we share your data with. We do not sell your personal data. We share it only with those who help us run the store, to the extent necessary:

  • Shopify, the platform hosting the site.
  • Payment gateways, to process payments securely.
  • Our supplier and couriers (including Sunyou and Poste Italiane), to prepare and deliver your order.
  • Marketing and analytics tools (for example email platforms and social media advertising).
  • Authorities, when required by law.

5. Transfers outside the European Economic Area. Some data are processed in the United States and China, for example to run the store and ship your order. For these transfers we adopt appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission, or rely on the need to perform the contract with you.

6. Cookies. We use technical cookies needed for the site to work (for example the cart) and, only with your consent, preference, statistics and marketing cookies. You can change your choices at any time from the cookie banner.

7. Retention. We keep data for as long as needed for the purposes stated: order data for the period required by tax and accounting obligations; marketing data until consent is withdrawn.

8. Security. We adopt reasonable technical and organisational measures to protect your data, although no system is completely infallible.

9. Your rights. You can request access, rectification, erasure, restriction of processing and data portability, object to processing and withdraw consent at any time by writing to contacto@zumylabs.com. We may ask you to verify your identity. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

10. Minors. The site is not aimed at persons under 18 and we do not knowingly collect their data. If you believe a minor has provided us with data, write to us and we will delete it.

11. Changes. We may update this notice. The valid version is the one published on this page, with its last updated date.

12. Contact. For any privacy question write to contacto@zumylabs.com.